SWITCHER CV.biling.10/98 11/4/98 8:08 PM Page 30 Headset SwitcherTM Multimedia Amplifier MX10 345 Encinal Cruz Street Santa CA Tel User's Guide Guide d' Utilisation 95060 1.800.544.4660 www.plantronics.com Printed in USA © 1998 Plantronics, Inc. 44075-01(10·98) Switcher.biling.ii-25 11/4/98 7:58 PM Page ii welcome to the Headset SwitcherTM Multimedia Amplifier f ro m P l a n t ro n i c s ® . Amplifier Features · Compatible with Sound BlasterTM sound cards, CD players, tape recorders. · SoundGuard® PlusTM Sound Compression protects you from harsh noises, such as fax tones. · Call ClarityTM System improves incoming and outgoing sound. · Switch easily between headset and handset, and between phone and audio device. ·Incoming volume adjustments. · Mute The Headset Switcher Multimedia Amplifier adapts your telephone and computer or external audio device to a Plantronics headset and provides control of the sound through your headset. This User Guide will help you install your Switcher amplifier, learn its basic operations and take advantage of its more advanced features. The Switcher amplifier is not designed to work on telephones that have the dial pad in the handset or on cordless telephones. PA RT I Install in 5 easy steps. Step 1: Plug into power source. Step 2: Attach to phone and headset. Step 3: Set default settings. Step 4: Set telephone/amplifier compatibility switch. Step 5: Connect to an audio device. Advanced Features Enable: · Speech recognition applications · Training or music at the desktop · Internet phone calls · Record and play messages and music · Call recording PA RT I I PA RT I I I PA RT I V Make a test call. Learn the basics. Use advanced features. ii iii Switcher.biling.ii-25 11/4/98 7:58 PM Page iv Headset SwitcherTM Amplifier 1 2 Battery Access Door Telephone/Amplifier Compatibility Slide Switch Telephone/Amplifier Compatibility Slide Switch Cover Outgoing Volume Control Incoming Volume Thumbwheel Headset/Handset Selector Telephone/Computer Audio (controls direction of incoming sound) Microphone Selection (controls direction of microphone) Headset Jack 2 3 4 5 6 1 2 3 4 5 6 7 8 9 10 installatione r v i e w ov Connect the Switcher Multimedia Amplifier to your telephone and computer or audio device as shown. Follow the five easy steps on the following pages for complete installation details. 3 _ + 4 5 6 7 3 1 4 5 6 ­ + 2 1 8 9 10 External Audio Device Incoming Volume Control 1 2 3 4 5 6 7 8 9 iv Amplifier to QD Coil Cable AC Power Supply External Audio Device Jack (Mini-DIN) Telephone Jack Screwdriver Handset Jack AC Power Supply Jack Audio Device Cable Amplifier to Telephone Coil Cable english 1 2 3 4 5 67 8 9 If you are not using the Switcher Multimedia Amplifier with a computer or other external audio device, connect the Switcher amplifier to your telephone as shown. Follow the first four easy steps on the following pages for complete installation details. 2 1 english v Switcher.biling.ii-25 11/4/98 7:58 PM Page vi I N S TA L L AT I O N S T E P S install steps in 5 easy STEP 1 plug pintos o u rc e ower PA R T I The AC power supply is shown installed and plugged in to a standard wall socket on the Installation Overview (see page v). The Switcher amplifier requires power to work with most phones. Power is not required for: · Lucent Merlin®, System 75/85 phones · Lucent Definity® and 8400 series phones Installing batteries PLUG INTO POWER SOURCE CONNECT TO PHONE AND HEADSET S E T D E FA U LT S E T T I N G S SET TELEPHONE/AMPLIFIER C O M PAT I B I L I T Y S W I T C H CONNECT TO AN AUDIO DEVICE We recommend an AC power supply (included). Two AA alkaline batteries (not included) may also be used, but batteries will need to be replaced frequently. 1. Remove the Battery Access Door located on the side of the amplifier by placing your thumb on the door and pushing down. 2. Install two AA alkaline batteries and replace the door. 3. You will hear three "beeps" through the headset when the batteries are low. vi english 1 Switcher.biling.ii-25 11/4/98 7:58 PM Page 2 I N S TA L L AT I O N S T E P S I N S TA L L AT I O N S T E P S STEP 2 attacho nto n d h e a d s e t ph ea 1. Unplug your telephone's handset cord from the telephone base. STEP 3 set defaultg s settin These are the default settings for headset use. 1. Headset/Handset Selector is switched to Headset ( ). 2 3 4 5 6 2. Plug your telephone's handset cord into the Switcher amplifier handset jack ( ). 2. Telephone/Computer Audio Switch is released (no colored indicator showing). 3. Connect your telephone base to the Switcher amplifier telephone jack ( ) using the short curly cord. On your telephone base, plug the short curly cord into the outlet normally used for your handset. 4. Plug the headset cord into the Quick DisconnectTM (QD) module on the long curly cord coming from the front of the amplifier. The QD will allow you to disconnect the headset from the amplifier when you are not using the phone, or need to move away from the amplifier, while leaving your headset in place. 3. Microphone Switch is released (no colored indicator showing). 2 3 4 5 6 4. Incoming Volume Thumbwheel is set to 4. 2 5. The Outgoing Volume Control has been pre-set. You can adjust it when you place your first call (see page 6). 3 4 5 6 2 english 3 Switcher.biling.ii-25 11/4/98 7:58 PM Page 4 I N S TA L L AT I O N S T E P S I N S TA L L AT I O N S T E P S STEP 4 set telephone/amplifier Compatibility Switch 1. Put on headset. 2. Lift the phone's handset off the cradle and place it on your desk. 3 STEP 5 connect a toi o d e v i c e an ud 4 5 6 3. If you don't hear a dial tone, adjust the Telephone/Amplifier Compatibility Switch as indicated below: 3 4 5 6 1. Plug the single-jack end of the Audio Device Cable (mini-DIN) into the external audio device jack on the rear panel of the amplifier. 12 34 5 6 ­ + 1. Remove the Telephone Compatibility Switch Access Door by placing two fingers or thumbs on the raised bumps and pushing down. 2. Remove the flat, plastic screwdriver from the bottom of the amplifier by sliding it through the braces holding it in place. 3. Make sure the amplifier is in the default settings, and your telephone handset is off of its cradle. 4. Using the screwdriver, slide the Compatibility Switch until you hear a clear dial tone. Experimenting with various switch settings will not harm the amplifier or your telephone. english 2. Plug the twin jack end of the Audio Device Cable into the audio device, matching the icons. MIC Line Out SPKR 3 4 5 12 6 34 5 6 ­ + 4 english 5 Switcher.biling.ii-25 11/4/98 7:58 PM Page 6 MAKE A TEST CALL. PA R T II make test call a 1. Put on headset. Refer to your headset's User Guide to adjust the microphone position for best performance. 2. Lift the phone's handset off the cradle and place it on your desk. 3. Make sure your Switcher amplifier settings are in default. See page 3 for details. 4. Call a friend or colleague. 5. Adjust the Incoming Volume using the Incoming Volume Thumbwheel. Refer to page 10 for more details. 6. Adjust the Outgoing Volume Control until the person on the other end can hear your voice at an appropriate level. See page 11 for more details. 7. If your friend cannot hear you, or you hear a buzz or hum, try changing the Compatibility Switch. See page 4 for more details. 8. Try activating the Mute function by depressing the Microphone Selection Switch (colored indicator showing). Release the Microphone Selection Switch (no colored indicator showing) to deactivate the Mute function. See page 12 for more details. 9. If you plugged your Switcher amplifier into an AC power source, try unplugging the Power Supply. If you lose power, your phone model requires AC power for your Switcher amplifier. Plug the amplifier into the AC power source again. english 7 Switcher.biling.ii-25 11/4/98 7:58 PM Page 8 LEARN THE BASICS. Default settings learn basics the These are the default settings for headset use: 1. Headset/Handset Switch on Headset ( ). 2. Microphone Switch is released (no colored indicator showing). 3. Telephone/Computer Audio Switch is released (no colored indicator showing). 4. Incoming Volume Thumbwheel is set to 4. Making and Receiving Calls with a Headset 2 PA R T III 3 4 5 6 1. Put on headset. 2. Make sure the amplifier settings are in default. 3. Lift the phone handset off the cradle and place on your desk. 4. Make or receive your call. You will use the dial pad and/or other features of your telephone as you would normally. 5. To finish a call, place the phone handset back on the cradle. 3 D E FA U LT S E T T I N G S MAKING AND RECEIVING CALLS WITH A HEADSET ADJUSTING · H E A D S E T I N C O M I N G V O L U M E ·HEADSET OUTGOING VOLUME ·AUDIO DEVICE LISTENING VOLUME 4 5 6 MUTING A CALL MAKING AND RECEIVING CALLS WHILE LISTENING TO AN AUDIO DEVICE SHUTTING OUT SOUND FROM AN AUDIO DEVICE MAKING AND RECEIVING CALLS WITH A HANDSET 8 english 9 Switcher.biling.ii-25 11/4/98 7:58 PM Page 10 LEARN THE BASICS LEARN THE BASICS Adjusting Headset Incoming Volume Adjusting Headset Outgoing Volume 2 3 1. Adjust the volume by turning the Thumbwheel on the top panel. 2. Try different volume settings. 1 is the quietest and 9 is the loudest. 3. "Make a Test Call" (see page 6) provides more details about adjusting your incoming volume. 1. Outgoing Volume is pre-set. Try making a test call before adjusting (see page 6). 2. Access the Outgoing Volume Control, remove the panel on the left-hand side of the amplifier. The same panel houses the Telephone/Amplifier Compatibility Switch. 3. Use the screwdriver attached to the bottom of the amplifier to adjust the Outgoing Volume Control. Turn clockwise to make your voice louder to the caller. Turn counter-clockwise to make your voice quieter to the caller. 4. Replace the panel door and the screwdriver. Adjusting Audio Device Listening Volume 4 5 6 3 4 5 12 6 34 5 6 ­ + 1. Use the Audio Device Incoming Volume Control on top of the Switcher amplifier. 2 2. The Telephone/Computer Audio Switch should be depressed (colored indicator showing). The Microphone Selection Switch should be in default position (no colored indicator showing). 3 4 5 6 10 english english 11 Switcher.biling.ii-25 11/4/98 7:58 PM Page 12 LEARN THE BASICS LEARN THE BASICS Muting a Call Making and Receiving Calls with a Handset 2 3 4 5 6 1. Activate the Mute function by depressing the Microphone Selection Switch (colored indicator showing). 2. Deactivate the Mute function by releasing the Microphone Selection Switch (no colored indicator showing). Note: Do not assume the caller cannot hear you. Some soundcards have "local loop back," which means that the caller can hear what you are saying through the computer. Try a test call first and check this feature with your soundcard. Making and Receiving Calls while Listening to an Audio Device 1. Switch the Headset/Handset Selector to handset ( ). 1 2 2. Use the phone handset as you normally would. 2 3 1. Depress the Telephone/Computer Audio Switch (colored indicator showing). 2. Lift handset off your telephone base cradle. 4 5 6 Shutting Out Sound from an Audio Device 2 3 4 5 6 1. Release the Telephone/Computer Audio Switch (no colored indicator showing). 12 english english 13 Switcher.biling.ii-25 11/4/98 7:58 PM Page 14 U S E A D VA N C E D F E AT U R E S Using Computer-based Speech Recognition Applications use advanced features To listen to both your telephone and your computer, depress the Telephone/Computer Audio Switch (colored indicator showing). To switch from talking to your telephone to talking to your computer, depress the Microphone Selection Switch (colored indicator showing). 2 3 4 5 6 PA R T IV 2 3 4 5 6 Making an Internet Phone Call 1. Depress both the Telephone/Computer Audio and the Microphone Selection Switches (colored indicator showing). 2. You may need to adjust your soundcard volume settings for optimum performance. 2 3 4 5 6 USING COMPUTER-BASED SPEECH R E C O G N I T I O N A P P L I C AT I O N S MAKING AN INTERNET PHONE CALL R E C O R D I N G A N D P L AY I N G O U T G O I N G MESSAGES AND MUSIC RECORDING A CALL 14 english 15 Switcher.biling.ii-25 11/4/98 7:58 PM Page 16 U S E A D VA N C E D F E AT U R E S Recording and Playing Outgoing Messages and Music 2 3 4 5 6 3 To interrupt or take over the phone call, simply release the Microphone Selection Switch (no colored indicator showing). Note: Some computer soundcards have "local loop back," which means your callers can hear what you're saying. Do not assume that your caller can not hear you. Recording a Call 2 3 4 5 6 1. Depress the Telephone/Computer Audio Switch (colored indicator showing) and make sure the rest of your settings are in default. 2. Record using your ...